Shipping Policy

Shipping Policy

At NAKED, we strive to offer a seamless and dependable shipping experience for all customers within the United States.

Order Processing

All orders are processed within 2-4 business days (Monday through Friday, excluding holidays) before shipment.

Shipping Time

Once processed, shipments typically arrive within 7-15 business days. Please note that these delivery times are estimates and can vary due to factors such as carrier delays or customs processing.

Shipping Costs

Shipping fees are calculated during checkout and displayed before payment is completed.

Tracking Information

After your order has shipped, we will provide tracking details via email. Please allow up to 24-48 hours for tracking information to update.

Return & Cancellation Policy

• Return Window: You may return eligible items within 30 days of receipt.
• Return Shipping: Customers are responsible for return shipping costs unless the product received is defective, damaged, or incorrect.
• Refund Processing: Refunds will be issued within 7-10 business days after we receive and inspect the returned items.
• Order Cancellation: Orders can be canceled within 24 hours of placement. After this window, cancellation may not be possible.

Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect address information.

Customer Support

If you experience any issues with your shipment, such as delays or missing packages, please contact our support team at taycamdientu6212@gmail.com for assistance.